Terms & Conditions

By placing an order with Whirlylicious, you agree to the following terms and conditions.

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All Whirlylicious products are handmade to order. Full payment is required before any order is confirmed.

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Please check all order details carefully before completing your purchase, including delivery information and event dates.

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Our candy floss cakes and treats are delicate products and should be stored in their original packaging, away from heat, humidity and direct light.

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Delivery dates are estimates and may occasionally be affected by courier delays outside of our control.

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Due to the handmade and delicate nature of our products, refunds or cancellations may not be possible once an order has been prepared or dispatched.

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If there is an issue with your order,  please contact us using the contact form on our website or via Instagram direct message.

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We reserve the right to make small design or colour variations due to the handmade nature of our products.